“I recently had a situation trying to complete  an order for some commercial baseboard.  My customer made some last minute changes and the job needed to be  finished by the end of the week, so it was in no way slant fins fault.  I was dealing with Allyx in your customer service department and I want to let you know that she was both patient and pleasant  through it all.  I thought you should know what a great job she did for me and your company.

Best regards.